LEADERSHIP DEVELOPMENT
- Leadership & Self – Development In A South African Context
- Apply Leadership Skills to relationship management
- Apply the concept & principles of knowledge management to leadership
- Explain & apply the concept, principles & theories of motivation in a leadership context
- Analyse Leadership & related theories in a work context
- Analyse the role that emotional intelligence plays in Leadership
- Effective Communication & Leadership
- Apply Communication principles, strategies &processes in a Leadership role
- Apply knowledge of community issues in relation to development projects
- Interpret and manage conflicts within the workplace
LADDER OF LEARNING
FORMAL FULL QUALIFICATIONS
- NC : Manufacturing, Engineering & Related Activities (L1)
- NC: Production Technology (L2 & L3)
- FETC : Production Technology (L4)
- FETC Generic Management : Manufacturing Control (L4)
- GETC Generic Management : Inventory Control
- FETC Generic Management : Planning & Scheduling Techniques (L4)
- FETC Generic Management : LP Process Manufacturing (L4)
WORKSHOPS & SHORT COURSES
Marketing & Sales
- Building relationships for Success in Sales
- Dynamite Sales Presentations
- Marketing & Sales
- Overcoming Objections
- Prospecting for Leads like a Pro
- Selling Smarter
- Telemarketing
Human Resource Management
- Conducting Effective Performance Reviews
- Disciplinary Procedures
- Employee Dispute Resolution
- Behavioural Interviewing Techniques
- HR for Non-HR Managers
- Getting employees off to a good start
- People Management
- Performance Management
- Workplace Harassment
- Workplace Violence
- Advance Writing Skills
- Business Writing that Works
Financial Management
- Budgets & Managing Money
- Finance for Non-Financial Managers
Customer Service
- Critical Elements of Customer Service
- Managing Customer Service
Communication/Presentation/Office Management
- Communication Strategies
- Meeting Management
- Presentation & Facilitation
- Professional Minute Writing
- Public Speaking-Presentation Survival
- Public Speaking-Speaking under Pressure
- Skills for the Administrative Assistant
- Writing Reports & Proposals
Financial Management
- Budgets & Managing Money
- Finance for Non-Financial Managers
Customer Service
- Critical Elements of Customer Service
- Managing Customer Service
Communication/Presentation/Office Management
- Communication Strategies
- Meeting Management
- Presentation & Facilitation
- Professional Minute Writing
- Public Speaking-Presentation Survival
- Public Speaking-Speaking under Pressure
- Skills for the Administrative Assistant
- Writing Reports & Proposals
General / Business Management
- Anger Management 1 day
- Business Etiquette 1 day
- Business Leadership 3 days
- Celebrating Diversity 1 day
- Change Management 1 day Coaching – a leadership skill 1 day
- Conflict Resolution 1 day
- Getting along in the workplace 2 days
- Delegation 1 day
- Emotional Intelligence 2 days
- Entrepreneurship 2 days
- HIV Aids in the workplace 1 day
- Motivation – How to motivate the workforce 1 day Negotiating for Results 1 day
- Office Ethics & you 2 day
- Personal Mastery 3 days
- Problem Solving & Decision Making 2 day
- Self-Esteem & Assertiveness Skills 1 day
- Stress Management 1 day
- Supervisor/Team Leader – The ACB 2 days
- Team Building 3 days
- The Professional Supervisor 3 days
- Time Management 1 day
- Developing a Business Plan